Jacob currently works as a Patient Care Coordinator at Vision Ability, bringing over one year of experience in patient care and healthcare administration and nearly 20 years of experience in the service industry. With a strong background in client care, Jacob excels in assisting patients with scheduling, documentation, insurance matters, and OHIP/MVA billings. As the first point of contact, he will ensure an empathetic and seamless experience by directing patients to the appropriate departments, including Dr. Corriveau and our team of therapists.